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February 11, 2005

Service design notation

What does a service design look like? How are we to represent and visualize such complex artefacts as a service, a scenario, or a strategy? Francois Jegou has been investigating this challenge together with Ezio Manzini in a project called 'Sustainable Everyday: Scenarios of Urban Life'. They looked for examples of what everyday life might be like in a sustainable society - how we work, move, and take care of each other - and then developed ways to represent how these services worked. Here is the story so far. One aim of the workshop at Doors 8 is to find what other communication techniques are out there.

Posted by John Thackara at February 11, 2005 11:19 AM

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