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June 08, 2005
Ethnography and service design (cont.)
Understanding context - especially if the context is New York City - is easier said than done.
Posted by John Thackara at June 8, 2005 09:40 AM
« Of politics and Pimms | Main | By the way... »
Understanding context - especially if the context is New York City - is easier said than done.
Posted by John Thackara at June 8, 2005 09:40 AM