The theme of Doors 8 is “Infra”, which we interpret to span both hard and soft aspects of infrastructure in a networked society. Infra therefore includes people as well as systems. Now we keep reading that, in Europe alone, there’s a shortage of 1.5 million information technology workers. A question arises: does this mean that, every day of the year, 1.5 million days of IT maintenance and development is not getting done? Has anyone studied what the effects are on our IT systems – and ourselves – if 548 million days of maintenance are missed each year?